1. Who are you?
- We are a fashion start-up made of two partners passionate about sneakers, art and creativity. The people behind Custom Pair are Johannes & Polina.
2. Where are you based?
- Copenhagen, Denmark, Europe.
3. What are custom shoes?
- Sneakers you cannot find. We paint shoes by hand using special quality acrylic colours. We are sure your next question is…
4. Does the paint come off?
- No. the paint we use is: 100% waterproof and it is resistant to minor scratches and scrapes.
5. How much do you charge?
- Each custom has its own design, and its own price. Check the website to have a rough idea. Starting price: 300 dkk
6. How can I order?
- From our website or DM on instagram and say “I want a pair of your amazing kicks” and Johannes will get back to you ASAP.
7. How long does it take?
- Process time to complete an order can take up to 3 weeks. However, we always try to speed up and usually within 2 weeks we are ready to ship your order. Delivery time is not considered.
8. Do you only make Nike AF1?
- That’s our fav shoe to customise. However, several shoes can be customised and the possibilities are endless.
9. Are the shoes authentic?
- 101%. We buy only the OG.
10. Can I send you my shoes?
- We would love that! New or old, we will be sure to turn your smelly shoes from trash to treasure. Find out more in our website.
11. What are the general conditions of upcycled sneakers?
- Typically, we re-generate the shoe by deep cleaning, sanitising and restoring it. The last step is then to paint it over customising it. This is done to enlarge the life cycle of a pair of sneakers and favour the environment while offering a quality product at a cheaper price.